There was a post on all social media from him
It was good to speak to so many Manx Gas customers at lunchtime today.
I can only offer my apologies that David Ashford, MHK, Julie Edge, MHK and I only had a few moments to spare as there was a lunchtime presentation given by various representatives from Manx Gas in between the Tynwald sittings.
It was definitely an interesting presentation given by Manx Gas, although I doubt many Manx Gas customers would have agreed with many of the comments and quotes given throughout the briefing, but I had best park those thoughts and comments for another time.
I certainly took the opportunity to fire a few questions at the Manx Gas chiefs, which are the same questions I have been asking over the last three years on behalf of concerned Manx Gas customers.
My questions were:
* Will Manx Gas give reassurances here today that future Press Releases will actually reflect the message being delivered through local media, for example, a genuine price reduction and not simply a regulatory adjustment because of over charging or profit levels exceeding 9.9%......?
* With regards to any regulatory adjustment - will Manx Gas look again at ensuring that any Customers overcharged though the kWh Unit tariffs are actually transferred back to the individual Customers through lower standing charges and not through kWh or a mixture of Tariff and Standing Charges, which forces Customers to use more gas.....?
* Will Manx Gas look again at the length of time it takes to switch customers between tariffs when errors are discovered......?
One of my Tynwald colleagues also asked that Manx Gas introduces just one simple Standing Charge, which is easy to understand by Manx Gas customers.
I will be having a meeting with Manx Gas and its officials in December to discuss various points raised from today's meeting and those raised directly with me.