Someone left a message to say we'd missed an appointment at a hospital across today. It might help cut down on the 'no shows' if they let the patient know in advance, dont you think? Or am I way out on a limb here with those kind of radical suggestions? So professional, makes you feel positively rosy with confidence doesn't it? My inner self is demanding we 'go private' immediately.Cannot describe my feelings without reverting to anglo-saxon.