I was warned about a certain Fireplace supply shop not a million miles from the Broadway traffic lights. People said it wasn't a nice place to go and the guy was a misery. I went there anyway and, sure enough, found the guy to be very grumpy and unhelpful. Bad feeling as soon as you walk in - and left standing there for ages. Went and spend loadsamoney at the fireplace shop at Laxey instead! (Makes you wonder how these people stay in business.)
I have had the same experience in both of the shops you're talking about. In fact it was worse in
the laxey one.They are miserable in both but the