As you will see from the summary in post 1 below, airlines had different policies on how to treat amended APD
As you may have heard in the news over the past few weeks, the Chancellor announced Airport Passenger Duty (APD) for short haul flights has increased 100% from £5 to £10 for each departing passenger per flight. The UK Government is responsible for implementing and collecting APD tax.
Flybe, along with other airlines, has lobbied strongly against this increase, but sadly to no avail. We are particularly disappointed that it is being applied to customers who already booked their flight prior to the Chancellor's announcement coming into effect on 11th December and are flying from the 1st of February onwards.
Regrettably, this means you are required to pay the additional APD. Your additional APD Payment MUST be made no later than 7 days prior to your departure.
No extra charges as the airline has agreed to absorb the 11million tax.
Passengers will be sent up to two emails telling them to pay or will be forced to pay at check in.
Passengers will be send an email telling them to pay thru an online booking system. Those that fail to pay will be charged at check in or prevented from boarding and offered a refund.
Passengers will be sent an email and if they have not paid by the day before their flight, they will not be able to fly.
Passengers are being contacted by email to warn them that the additional tax will be taken from their credit cards.
Those who have booked a flight-only will have to pay the tax at check in desk. Those who booked a package holiday will not have to pay as travel regulations say operators have to absorb the first 2 per cent of surcharges once a booking is made.
Will charge passengers but has not decided how to collect it.
Is yet to clarify wether it will collect the tax from passengers. The company is awaiting advice from its legal team.
Has alerted travel agents by letter, but has not contacted passengers. Holidaymakers will have to pay the tax at check-in.
Is yet to decide wether it will charge customers for the tax.