Has anyone else recently received one (or more) notifications of a rebanding with regard to gas charges.
I await an explanation but herewith my e-mail to them yesterday.
Sorry this may be TMI - but maybe I have missed something within my own understanding(s) of the calculations.
Hi,
Please explain the following:
1) Why did I receive two letters on the same day about the exact same subject but quite contradictory - both stating that I was being switched from band E to band F, but one stating this meant there would be a daily INCREASE to my standing charge per day of 18.