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I heard this a while back from a mate so take with a big pinch of salt. However he is very well connected in all this.

 

They can't undo any changes because the upgrade was done at the MT end, they then discovered there were some pretty major hardware compatibility issues between MT and WiManx and ever since they've been waiting on MT to help them resolve it. It's nowehere near as simple as buying a bit more wholesale bandwidth. He was drunk at the time and may have been speaking total shit but it fits.

 

From my first hand experience 3 things seem certain

 

1. They aint just letting people out of their contracts

2. Problem, what problem, it's just a bit of contention and all part and parcel of our service agreement

3. They're not going to stop selling to new customers

 

Luckily with the Fritzbox it's very simple to tether a mobile device and I get brilliant 4g performance smile.png

What are you using to tether? What settings etc? I have unlimited data on 4G and the Fritzbox sits on my desk so seems like the way to go

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Guest MrFunk

 

I heard this a while back from a mate so take with a big pinch of salt. However he is very well connected in all this.

 

They can't undo any changes because the upgrade was done at the MT end, they then discovered there were some pretty major hardware compatibility issues between MT and WiManx and ever since they've been waiting on MT to help them resolve it. It's nowehere near as simple as buying a bit more wholesale bandwidth. He was drunk at the time and may have been speaking total shit but it fits.

 

From my first hand experience 3 things seem certain

 

1. They aint just letting people out of their contracts

2. Problem, what problem, it's just a bit of contention and all part and parcel of our service agreement

3. They're not going to stop selling to new customers

 

Luckily with the Fritzbox it's very simple to tether a mobile device and I get brilliant 4g performance smile.png

What are you using to tether? What settings etc? I have unlimited data on 4G and the Fritzbox sits on my desk so seems like the way to go

 

 

Enable internet sharing on your phone. Then...

 

Once signed in to Fritzbox control panel it's Internet > Account Information > Internet Service Provider

 

From the drop down choose Existing Connection over Wlan

 

Here's the full info:-

 

http://en.avm.de/nc/service/fritzbox/fritzbox-7390/knowledge-base/publication/show/1040_Configuring-Existing-connection-over-WLAN-in-FRITZ-Box/

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I can't believe they are outright telling porkies to customers.

 

Sure ordered their increased bandwidth a few months ago, so if their timescale is anything to go by, then WiManx will be waiting a while (well we will be!)

Edited by somewhatdamaged

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A new low, we currently have Radio 6 crapping out on BBC iplayer.

 

40 meg (lol) broadband, and we can't even stream fucking radio.

 

EDIT - Well that's sorted itself out now at least, there were definitely some horrible latency spikes though as my Hearthstone game was crapping out at the same time that the iPlayer was.

Edited by Twonky
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Tethering to my iPhone now using Sure's 4G.

It's a night and day difference, things actually download. The responsiveness is much better too.

 

Only downside is 10% packet loss on teamspeak which isn't great.

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Just spoke to Wimanx and they fobbed me off saying it should be fixed within the next month when they've upgraded stuff

 

I'll pay the full monthly fee when I've fixed a few things at home and upgraded my bank account in the next month...

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Just spoke to Wimanx and they fobbed me off saying it should be fixed within the next month when they've upgraded stuff

Bull crap as usual

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from Wimanx:

 

Dear Customer,

We have identified that some broadband users have been adversely impacted by issues on our underlying operator's network. The issues are not within the Wi-Manx network but we are working closely with the underlying operator to reach a solution.

The underlying operator will carry out some out of hours maintenance this evening to improve network performance.

We will continue to update you of progress as and when we receive updates from the operator.

Regards

Wi-Manx Support Team

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Got this email tonight:

 

Dear Customer,

 

We have identified that some broadband users have been adversely impacted by issues on our underlying operator's network. The issues are not within the Wi-Manx network but we are working closely with the underlying operator to reach a solution.

 

The underlying operator will carry out some out of hours maintenance this evening to improve network performance.

 

We will continue to update you of progress as and when we receive updates from the operator.

 

Regards

 

Wi-Manx Support Team

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I received the same email.

 

No admittance of fault, the "underlying operator" is quite obviously Manx Telecom (and they are basically blaming them). No apologies for the issues and the length of time they have been going on

Edited by somewhatdamaged

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