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asitis

Interesting at the airport !

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@craggy It's not the size of the aircraft, it's the interaction between the ticketing agent and the AOC in this business model that causes concerns.

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I sympathise with people who are inconvenienced and who might lose money.

 

I hope we will now see an end to the 'virtual airline' model that Manx2 & Citywing used. Far better to have a licensed and directly regulated airline operating on sustainable routes than to have this deceptive layer-cake setup.

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"THE CAA WILL ADVISE HOW TO GET A REFUND"

 

Another example of citywing not giving a toss about the travelling public.

 

Where is travel watch when you need them?

I'll just be contacting the bank.

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Citywing are a travel agent. I would expect their liquidation to be outside the remit of the CAA.

It's not an airline.

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People will need to contact the liquidator to get refunds

Wouldn't most passengers likely have paid with a credit card? In which case their credit card company will likely have them covered.

 

I think that most people these days know not to use debit cards remotely.

 

This Is Money

 

What if I booked my flights directly from the airline?

If you paid by credit card, then you are in the clear: you are covered by the Consumer Credit Act, as long as the purchase is over £100. If you paid by debit card, then you are in murky waters.

Edited by pongo

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They aren't an airline

 

They are a travel agent

 

All the airlines they use haven't gone into liquidation

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Are you on a mission to make this seem worse than it is Ifc84?

 

Most credit card companies will have their customers covered either way. Long story short -credit card customers are likely fine.

 

Which

 

To be eligible, you need to have paid more than £100 for your flights or holiday, and used your credit card to book direct with the tour operator or airline - usually this means it needs to be either the airline or holiday company listed on your credit card bill.

 

But, some credit card companies will give a refund even if you've paid via a travel agent and it's the agent's name listed on your credit card bill.

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Not so sure about credit card refunds. Citywing (like Manx2) would have been exempt from ATOL membership because they sold tickets for aircraft with fewer than 19 seats. I sincerely hope ;that doesn't prove to be a stumbling block.

 

Interesting that after the Van Air suspension, the services were operated by aircraft with more than 19 seats, though. I am not sure how that squared with Citywing's ATOlL exemption.

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Not so sure about credit card refunds. Citywing (like Manx2) would have been exempt from ATOL membership because they sold tickets for aircraft with fewer than 19 seats. I sincerely hope ;that doesn't prove to be a stumbling block.

 

Interesting that after the Van Air suspension, the services were operated by aircraft with more than 19 seats, though. I am not sure how that squared with Citywing's ATOlL exemption.

It wouldn't matter if you were flying on a roll of linoleum. If you paid by credit card and it's over £100, you're covered.

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