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2 minutes ago, TheTeapot said:

In what possible way have Ashford and manx care created a bunch of dickheads being dickheads?

Agreed.

My opinion of Ashford (a lying, pompous, lying liar who suffers from Dunning-Kruger syndrome) has absolutely no bearing on how I treat medical staff. The lack of timely appointments is not their fault. They do their best in a broken system. 

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1 hour ago, Zarley said:

Agreed.

My opinion of Ashford (a lying, pompous, lying liar who suffers from Dunning-Kruger syndrome) has absolutely no bearing on how I treat medical staff. The lack of timely appointments is not their fault. They do their best in a broken system. 

So, you think he's a liar then?

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Just seen this on Manx Radio too on health care services. While abuse certainly shouldn’t be tolerated I know from my own experience that being much less of a total bitch with people when they ring up is usually a good way to ensure that customers don’t get unreasonable too.

https://www.manxradio.com/news/isle-of-man-news/gp-practice-at-lowest-ebb-after-increase-in-abuse-towards-staff/

Edited by offshoremanxman
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2 hours ago, 2112 said:

Article on the Nations Propaganda Mouthpiece this morning about the Palatine Health Centre. It’s claimed that staff are leaving due to a rise in abusive behaviour. A problem which both Ashford and Manx Care have created. Sadly as with other practices trying to get an appointment with a Doctor or a Nurse is impossible. You are resorted to phoning at 8 in the morning for a cancellation appointment. It’s not the practices fault but the Manx Care and others have a lot to answer for and it will take years to resolve. Unfortunately some patients suffering with health needs requirements haven’t got years.

They picked this up from a Facebook post I saw yesterday.

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1 hour ago, offshoremanxman said:

Just seen this on Manx Radio too on health care services. While abuse certainly shouldn’t be tolerated I know from my own experience that being much less of a total bitch with people when they ring up is usually a good way to ensure that customers don’t get unreasonable too.

https://www.manxradio.com/news/isle-of-man-news/gp-practice-at-lowest-ebb-after-increase-in-abuse-towards-staff/

I appreciate that they are snowed under with work and demands, they are stressed too. I personally send Palatine an email for issues and prescriptions, which are sent to a local pharmacy. Getting appointments are a nightmare. Overall the nursing staff, doctors and reception are very good, efficient and professional under trying conditions, not of their making. The politicos and the ‘big bosses’ have a lot to answer for. It’s going to take years and a lot of investment.

I have been to Nobles and RCH on a few occasions for bloods, Radiology and minor procedure over the last year. Very good service by everyone, all things considering. It’s a shame our politicos and Manx Care managers can’t pull their fingers out and address the issues - it’s not as though they are starved of funds.

Edited by 2112
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1 hour ago, Roxanne said:

So, you think he's a liar then?

Not in the general sense, but he is good at distorting and bending the truth to suit the situation. Also he thinks and portrays himself as an expert. Super smug. Not Chief Minister material.

Edited by 2112
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28 minutes ago, 2112 said:

Not in the general sense, but he is good at distorting and bending the truth to suit the situation. Also he thinks and portrays himself as an expert. Super smug. Not Chief Minister material.

Surely a contradiction in terms...? 😂

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35 minutes ago, 2112 said:

I appreciate that they are snowed under with work and demands, they are stressed too. I personally send Palatine an email for issues and prescriptions, which are sent to a local pharmacy. Getting appointments are a nightmare. Overall the nursing staff, doctors and reception are very good, efficient and professional under trying conditions, not of their making. The politicos and the ‘big bosses’ have a lot to answer for. It’s going to take years and a lot of investment.

I have been to Nobles and RCH on a few occasions for bloods, Radiology and minor procedure over the last year. Very good service by everyone, all things considering. It’s a shame our politicos and Manx Care managers can’t pull their fingers out and address the issues - it’s not as though they are starved of funds.

They are not starved of funds they are starved of staff at the coalface, to many sitting on their fat asses doing fuck all to help with the backlog, they "the upper management" are the problem costing an absolute fortune annually and producing nothing to show for the money spent and Ashford is as much to blame as any of the rest because he agreed with introducing Manx care and sold the idea to Tynwald who took the bait hook line and sinker. We do not need another level of bureaucracy.

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2 hours ago, 2112 said:

I appreciate that they are snowed under with work and demands, they are stressed too. I personally send Palatine an email for issues and prescriptions, which are sent to a local pharmacy.

We’re all stressed and tensions are running high but it seems that it’s only the health and public sector that expects to be isolated from it all. The number of difficult situations I’m dealing with at the moment don’t lead me to think that people are being rude arseholes - they lead me to accept that a lot of people have had a really bad time in the last 18 months and they’re not angry at anything I’ve done they’re just angry with the world which totally fell apart and hasn’t re-assembled itself properly yet. That’s why most people are stressed and annoyed at not being able to get things done.

There’s also the point that we apparently gave up our jobs to protect the NHS and yet it’s still in a mess and unable to provide us with basic services as it should be able to. So what’s been the point of a lot of it?

Edited by offshoremanxman
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3 hours ago, offshoremanxman said:

We’re all stressed and tensions are running high but it seems that it’s only the health and public sector that expects to be isolated from it all. The number of difficult situations I’m dealing with at the moment don’t lead me to think that people are being rude arseholes - they lead me to accept that a lot of people have had a really bad time in the last 18 months and they’re not angry at anything I’ve done they’re just angry with the world which totally fell apart and hasn’t re-assembled itself properly yet. That’s why most people are stressed and annoyed at not being able to get things done.

There’s also the point that we apparently gave up our jobs to protect the NHS and yet it’s still in a mess and unable to provide us with basic services as it should be able to. So what’s been the point of a lot of it?

While more than a few small businesses are reeling from 18-20 months of minimal or non-existant support, loss of income and spiraling costs in insurance and now (wait for the new IOM government) probably a hike in NI (or the levy or whatever they label it) there had better be a marked improvement.

One of the things I have noticed are empty GP waiting rooms, like literally no-one, when I went in to drop or pick up paperwork etc. This wasn't the height of the waves but during one of the prolonged zero cases in the community periods.

They need to get a grip on the basics like being able to get through to make an appointment within 20 minutes* and prescriptions. Why the hell does it take 5 days to sort out a repeat prescription FFS?

*Often find it is way quicker to walk in and book it face to face.

 

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