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Well I'm not sure now.  I followed puppet's ideas and 4G came back, but now it keeps going off from time to time and reverts to 3G.  The answer should be in mobile data options, but it seems unstable.  It never used to happen.  I use an iPhone 7.

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You must work in IT. A complete reset..yep that’ll definitely sort it. You’ll lose your entire lifetime of photos and all your settings from your phone which you’ll never be able to get back, ever, but if that doesn’t work, phone us back to us tomorrow and we’ll refer your issue to someone who knows what they’re talking about. 

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12 hours ago, Terminal said:

You must work in IT. A complete reset..yep that’ll definitely sort it. You’ll lose your entire lifetime of photos and all your settings from your phone which you’ll never be able to get back, ever, but if that doesn’t work, phone us back to us tomorrow and we’ll refer your issue to someone who knows what they’re talking about. 

You couldn’t be more wrong. If you read the post properly, I said I read that somewhere. And I would guess that sensible people back up their phones so will lose nothing. So I guess you won’t be referring my question to yourself. Come back when you know what you’re talking about.

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