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Billy kettlefish
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Just now, WTF said:

the only good first impressions are in the lying brochures 

As much as I usually defend the place, I’m afraid you’re right. I bet there won’t be any taxis outside when (if) we finally get there. 

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52 minutes ago, Amadeus said:

No. Philippines passport holder. IOM doesn’t give out residency cards so unless you bring all your home office paperwork every time you fly, you’re not going anywhere. 

Oh, and all the passengers from the other flight were just out ahead of us in the queue. With just one checkout counter open. What a total joke Loganair is. IOMG needs to get a grip on air travel or they can forget all their fantasy visitor targets. 

Wouldn't it be better in the long term if she had a British Passport? (assuming IOM is your main residence?) 

Edited by Andy Onchan
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39 minutes ago, Amadeus said:

One counter. A ton of people. Zero blame on the poor girl doing what she can. Loganair is a joke. 

167C1FB4-332F-4887-8851-459A412C57C7.jpeg

Wouldn't the lady doing the check-in be employed by a third party passenger handling company and not Loganair? 

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6 minutes ago, Andy Onchan said:

Wouldn't it be better in the long term if she had a British Passport? (assuming IOM is your main residence?) 

Yes but they don’t give them out like candy. In the meanwhile it would be great if IOMG did what most countries do and give out a simple residency ID card. 

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1 hour ago, Andy Onchan said:

Wouldn't it be better in the long term if she had a British Passport? (assuming IOM is your main residence?) 

Don't forget, Amadeus isn't British either. If Eris, woody2 and Rog had their way our Am would be in the same queue as his wife and be refused entry anyway

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45 minutes ago, Amadeus said:

Yes but they don’t give them out like candy. In the meanwhile it would be great if IOMG did what most countries do and give out a simple residency ID card. 

But she can apply. It's not as if there's no alternative.

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5 minutes ago, Andy Onchan said:

But she can apply. It's not as if there's no alternative.

There are time limits. Of course she will apply once she can. Until then you get second class, third world treatment. 

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17 minutes ago, John Wright said:

That was my thought

Surely Loganair had an SLA with whoever is the ground handler and should be squeezing their balls in a vice if service levels drop to these levels? 

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4 minutes ago, Amadeus said:

Surely Loganair had an SLA with whoever is the ground handler and should be squeezing their balls in a vice if service levels drop to these levels? 

That’s assuming they know. Engage in constructive dialogue. The SLA won’t stop comfort breaks, and in times of covid staffing may be problematic. And if the SLA specifies 2 check in staff all day long and Logan the schedule 4 planes within 90 minutes then Logan need to change the SLA.

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7 minutes ago, Amadeus said:

Surely Loganair had an SLA with whoever is the ground handler and should be squeezing their balls in a vice if service levels drop to these levels? 

It's not just to do with the ground handler. They need to negotiate access to desks with the airport themselves and I'm pretty sure this is a Loganair problem, they will then have an agreement with the ground handler that it's X number of desks require Y number of staff. That's how it normally goes anyway. Loganair don't have all that many flights out of Manchester and they'll look at number of passengers due in a 2hr period (pre opening for check in) and determine that one desk can handle that throughput no problem at all.

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36 minutes ago, John Wright said:

That’s assuming they know. Engage in constructive dialogue. The SLA won’t stop comfort breaks, and in times of covid staffing may be problematic. And if the SLA specifies 2 check in staff all day long and Logan the schedule 4 planes within 90 minutes then Logan need to change the SLA.

But engaging in constructive dialogue may help. Its better to rant anonymously on a web forum as that gets results.

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