forestboy Posted November 22, 2022 Share Posted November 22, 2022 15 minutes ago, Apple said: Thanks @FSM Some clarification about the relationship between the DHSC and Manx Care was made today in House of Keys. The GP contract it was said is now under review again. They are also looking at freephone numbers for GP surgeries (Ashford gave details of someone who was on the phone for over two hours to actually cancel an appointment and in the end gave up). Results of GP satisfaction surveys also given but there must be some questions about how the data is obtained and collated. My GP is very good so no gripes here. Can’t fault Castletown practice. Very proactive. 2 Quote Link to comment Share on other sites More sharing options...
cissolt Posted November 22, 2022 Share Posted November 22, 2022 Manx care do not have the details of the boards renumeration? Would this not come out of the department budget? Quote Link to comment Share on other sites More sharing options...
2112 Posted November 23, 2022 Share Posted November 23, 2022 More nonsense from Minister Hooperman on the the NPM. He is advising people to think before telephoning their GP surgery. This is response to a question by that great expert Professor Ashford who is now competing with Tim Glover and Jason Moorehouse as to who can ask the most questions. Professor Ashford claimed his constituent had to use their mobility scooter to go to their surgery, as they couldn’t get through on the telephone as nobody in the surgery was answering. I have the same problem, so to get an appointment I make sure I’m outside the surgery at 8 am and I get a same day appointment. In an ideal world there would be receptionists at the surgery answering the phone. Unfortunately one of the issues caused by CM Cannan population push, is more patients at surgeries but less staff and resources. As for Hooperman, pathetic response and sadly showing no empathy. Quote Link to comment Share on other sites More sharing options...
Banker Posted November 23, 2022 Share Posted November 23, 2022 I can book &!cancel appointments online with Hailwood practice & if it’s urgent they do say come at late morning when they save emergency appointments Quote Link to comment Share on other sites More sharing options...
Numbnuts Posted November 23, 2022 Share Posted November 23, 2022 3 hours ago, Banker said: I can book &!cancel appointments online with Hailwood practice & if it’s urgent they do say come at late morning when they save emergency appointments I've always found Hailwood brilliant and only the other week receptionist went out of her way to get me a earlier appointment . Never have had a complaint about the service from there. Quote Link to comment Share on other sites More sharing options...
Banker Posted November 23, 2022 Share Posted November 23, 2022 £1.5m compensation paid out in 2021 https://www.three.fm/news/isle-of-man-news/dhsc-reveals-1-5m-civil-case-payouts-last-year/ Quote Link to comment Share on other sites More sharing options...
Newbie Posted November 24, 2022 Share Posted November 24, 2022 17 hours ago, Banker said: £1.5m compensation paid out in 2021 https://www.three.fm/news/isle-of-man-news/dhsc-reveals-1-5m-civil-case-payouts-last-year/ Doesn't sound too bad. 1.5million out of a net spend of 223 million compared with the UK 2.2 billion on compensation out of a 190 billion total spend Quote Link to comment Share on other sites More sharing options...
WTF Posted November 24, 2022 Share Posted November 24, 2022 a friends partner received a letter earlier this week for an appointment at ENT , they rang up wondering what it was all about and it was regarding a referral for a consultation that was made in 2019 , twenty fucking NINETEEN what a total shit show. 1 1 Quote Link to comment Share on other sites More sharing options...
mad_manx Posted November 24, 2022 Share Posted November 24, 2022 2 hours ago, WTF said: a friends partner received a letter earlier this week for an appointment at ENT , they rang up wondering what it was all about and it was regarding a referral for a consultation that was made in 2019 , twenty fucking NINETEEN what a total shit show. Well. If they didn't know what it was for then did they actually need an appointment in the first place? 1 Quote Link to comment Share on other sites More sharing options...
WTF Posted November 24, 2022 Share Posted November 24, 2022 36 minutes ago, mad_manx said: Well. If they didn't know what it was for then did they actually need an appointment in the first place? they did 3 years ago , but not 3 years later. 1 Quote Link to comment Share on other sites More sharing options...
The Voice of Reason Posted November 24, 2022 Share Posted November 24, 2022 (edited) 35 minutes ago, WTF said: they did 3 years ago , but not 3 years later. Was it for memory loss? ( well obviously not if it was ENT as I have just reread mad manx’s post) Edited November 24, 2022 by The Voice of Reason Re read mm’s post per second paragraph 2 Quote Link to comment Share on other sites More sharing options...
mad_manx Posted November 24, 2022 Share Posted November 24, 2022 2 hours ago, WTF said: they did 3 years ago , but not 3 years later. That's exactly what I was trying to imply..Did they actually need a referral / appointment in the first place Surely if there was an ongoing problem with the ear / nose and throat then how do you forget that one was due ? Quote Link to comment Share on other sites More sharing options...
Boo Gay'n Posted November 24, 2022 Share Posted November 24, 2022 25 minutes ago, mad_manx said: That's exactly what I was trying to imply..Did they actually need a referral / appointment in the first place Surely if there was an ongoing problem with the ear / nose and throat then how do you forget that one was due ? Isn't it that the GP made the referral all that time ago and the ENT clinic has only just responded? Quote Link to comment Share on other sites More sharing options...
wrighty Posted November 25, 2022 Share Posted November 25, 2022 12 hours ago, mad_manx said: That's exactly what I was trying to imply..Did they actually need a referral / appointment in the first place Not trying to defend a 3 year waiting time, but it is the case that some GPs refer patients in with relatively trivial, self-limiting conditions. ENT receive a high number of so-called ‘two week wait’ referrals for potential cancers, so naturally have to prioritise seeing these. And I’m not necessarily blaming GPs for this - there are patients too that demand referrals and we all know it’s less traumatic all round if we just give patients what they want, rather than spend time explaining why they don’t need (whatever it is). Personally I push back on a number of referrals I get, which sometimes annoys my GP colleagues, upsets some patients, and has gotten me a reputation of ‘being difficult’. But it does mean that my routine waiting list to be seen is measured in months not years, and there are very few patients who turn up not remembering why they were sent in (although that still happens occasionally) 3 Quote Link to comment Share on other sites More sharing options...
Dr. Grumpy Posted November 25, 2022 Share Posted November 25, 2022 A mate in the know tells me Richard Wild has left Manx Care. Is this correct? If so, what's the back story? Quote Link to comment Share on other sites More sharing options...
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