My dad was unfortunately one of the residents who passed away at Abbotswood. It's very easy, after the fact, to focus on apportioning blame, to advise (from afar) on what ‘should have been’ – and assume that many of the people and organizations involved are incompetent. From our family’s perspective, in the early stages of the crisis, the staff (and management) at the time tried really hard to protect the residents – stopping all visits, sleeping on-site in two shifts to minimize passage in and out of the building and so on. In hindsight, this wasn’t enough to prevent the tragedy – but the world was only just coming to terms with the sheer scale of the issue and understanding what steps and measures would be required. It is much easier to look back and criticise than to look forward and predict how things would unfold.
The staff and management are clearly devastated with what has happened – and I believe that much of the criticism is undeserved. The care sector worldwide is struggling to manage the issue – and if Abbotswood ends up being the limit of the care home tragedy on the Island, it will have been a narrow escape for the others. I hope that this is the case.
Also, the nature of the residents conditions and behaviour – and I include my dad in this - doesn’t make it easy. Many simply don’t understand what is going on, are difficult or impossible to persuade to follow advise or instructions – and are unpredictable and sometimes unruly. Given how difficult and disturbing this in the best of times, I don’t underestimate how much more difficult it must be in a crisis.
In the case of our family at least, we don’t blame the management, staff or the government for dad’s passing. Their response wasn’t perfect – but it’s a global tragedy and fate pays a part too.
Micky