Port St Mary Broadband

[devil]

Some upload baz lol...

[im_new_to_this]

We're getting around 20mps on a regular basis running 3 laptops, however at regular intervals the router will simply drop out for anything between 10-30 seconds, and the green active light on the router stays red. Does anyone else have this occur as it is frustrating as hell and I'm wondering if it's just a matter of tweaking the router or if I should take it up with MT. We're on the Ultima package so it's a bit frustrating that the service isn't meeting the bill tariff in my opinion.

 

Thanks for any advice.

[immortalpuppet]

Call the isp and check for disconnections. If its disconnecting it will be the line or router as there are no filters to play with.

[bazcabs]

I get this occasionally, not on Ultima though. Thankfully my router reboots within 15 seconds

[immortalpuppet]

It shouldnt cut off at all, unless you are talking about the wifi connection rather than the DSL connection. There is no trade off, DSL should be stable or there is a problem with something.

[devil]

So funny how people blame the lines for cut off issues! Is more than likely your router.

[ans]

Please, explain to us why this is the case.

[im_new_to_this]

I didn't think anyone only blamed the line.

[GD4ELI]

Please, explain to us why this is the case.

 

Could be getting too hot, powering down / up again (happened to me).

 

I was thinking:

• Router too hot / PSU too hot or just bad,
• Distribution hardware,
• Signal level too weak (also happened to me).

Another option is someone with a nice strong radio transmitter getting RF into the cabling, but who would ever do that

[mollymoon]

We're getting around 20mps on a regular basis running 3 laptops, however at regular intervals the router will simply drop out for anything between 10-30 seconds, and the green active light on the router stays red. Does anyone else have this occur as it is frustrating as hell and I'm wondering if it's just a matter of tweaking the router or if I should take it up with MT. We're on the Ultima package so it's a bit frustrating that the service isn't meeting the bill tariff in my opinion.

 

Thanks for any advice.

 

I have been getting the exact same problem, on and off, for the last 3 years. I am with ADSL in Douglas with a different tariff and different provider. It usually happens few times a year. Each time I complain to them I get the usual advice of checking your router, do an 'isolation test' and so on. Once I even had to pay for the MT people to come in and check the line which 'surprise, surprise' was working perfectly. And yes, I followed the advice and I also bought a 'brand new' recommended router (I don't even use the wifi I plug straight to it ).

 

Usually after complaining and getting the usual 'advice' the problem magically disappears (and then returns few months later). I am not an expert at all in the subject but I think this pretty much suggests that things must go wrong their end quite often (for one reason or another - which is fine as everything fails from time) but for some reason they never admit it. I don't think switching provider will make any difference. Is there other people still having the same problem from time to time? - I am at the moment

 

Cheers