I too received notice early this morning by email that my Barclaycard would be withdrawn with effect from 23 June 2023 unless I could provide a UK residential address, which I can`t i.e. I can`t provide a utility bill with a UK address. So I started to investigate alternatives to Barclaycard.
At 4.30 this afternoon I received a phone call from Barclays saying I had been identified as a small business owner (I am not) and that I may be interested in another of the Bank`s services. I asked why they were contacting me when, this morning, they had given notice of terminatiion on my Barclaycard facility. The caller said he would speak to his manager who could not provide an explanation. My request to speak to the manager was declined as they could not transfer the call!!!
If ever "you could not make it up" was apprporaite this was it. I still have not had the courtesy of an apologetic email from Barclays relating to their earlier email withdrawing the card and my only knowledge of this came via Manx Forums. If Barclays can send out an email to IOM residents withdrawing facilities, why have they not had the decency or the PR nouse to asap send out a correcting email.
Has anyone who revceived the withdrawal of card email this morning (i) been identified as a small business owner or (ii) received confirmation from Barclays of their error