Pretty much agree @2112. Since i sent letters out to the oft, IoME and the bank, as explained many pages back, I have had action from the bank and to a certain extent IoME, but nothing from the oft. IoME were adament that the meter reading was an actual reading (3100) so I was to pay it immediately. (It is currently 3002.) I told them I will pay it when my meter reads 3100 or when the bill is corrected. Since then, there has been an estimated bill of 3178 and a total "owed"is £511.49. As I say, the reading now, 4 months later is 3002. And the OFT is silent.