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Customer Service


mannin1

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I know nothing of the EPOS system of the brewery but I guess it could be possible that if the tills are all linked to a central system somewhere that a price file update occured mid drinking session and therefore the price had changed from one pint to the next. If they were manually keying the prices in then maybe it was just human error?

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Well it would be interesting how much profit a freehouse makes compared to a brewery pub.

 

I have always preferred a freehouse as I think the brewery are ruining the whole atmosphere of going out socialising.

 

FFS they have a captive market and they still want more money, surely it must be more profitable to sell in bulk rather than increasing the prices and drive people to drink at home ?

 

A lot of the youngsters now all get half cut at home now on supermarket booze then head out about 10pm.

 

I still think there is a market out there for a good pub that sells fair priced booze and have good bands on ?

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Yeah, you're not wrong there Roger. I personally used to mainly skip the pub scene back in the day and head early to the club but that was mainly because I knew most of the people that worked there and the friends I would hook up with worked in the hotel trade and didn't get out until later on. I would however go to the pub with them on their nights off and that was a good crack but we are talking 20-25 years ago now when things were (or seemed to be) cheaper at the time. Maybe supermarket alcohol has just gotten cheaper rather than pub prices getting dearer, I don't know. I know that back in the day, we'd be sinking pints for most of the night and then maybe finish up with the odd short or two (probably more) whereas these days, the young ones tend to be more into spirit based drinks and those sickly shot things instead (that's an expensive night out on those tiny little things and from my last experience in a club on shorts, I was going through folding like it was going out of fashion!). I can remember a time when pints of Grolsch were well under £2 and even if you were in a club you wouldn't get your wallet raped too badly on a night out, those days seem to be long gone now and as a result you just can't go out as often. Supermarket booze in most respects is so cheap that it makes sense to stay in and have house parties but from a social point of view that really does suck imho. I'm glad I had a good two decades of going out socially when it was affordable and you could go out as often as your head and wallet could take it.

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Well it would be interesting how much profit a freehouse makes compared to a brewery pub.

 

I have always preferred a freehouse as I think the brewery are ruining the whole atmosphere of going out socialising.

 

FFS they have a captive market and they still want more money, surely it must be more profitable to sell in bulk rather than increasing the prices and drive people to drink at home ?

 

A lot of the youngsters now all get half cut at home now on supermarket booze then head out about 10pm.

 

I still think there is a market out there for a good pub that sells fair priced booze and have good bands on ?

 

Few make a profit, some make a 'living'

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So was I until the till was just upgraded itself in the middle of a teatime drink.

The poor lass on the bar never stood a chance, and I am talking local beer here not imported chemicals like Lager.

I, as stated am not averse to a small price rise now and again, but in between pints at teatime is a tad lacking in Customer Service.

My drinking habits are definitely going to alter.

Total lack of consideration for the customer and the shell-shocked bar staff.

 

Your drinking habits are going to alter because of 6p a pint? If it's going to have any significant effect on your wallet then perhaps you were drinking too much to begin with.

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